IQOR PHILIPPINES BPO

News

Stay up to date with the latest news and information from iQor in the Philippines. Our Business Process Outsource family in the Philippines is always making headlines for their exceptional customer support and commitment to the Philippines BPO community and their families!

Monday, October 7, 2019

iQor Celebrates The Magic of Service: Customer Service Week 2019

Tech-enabled BPO honors and celebrates its customer support employees who create positive experiences for millions of consumers around the world

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Tuesday, October 1, 2019

iQor's Growth Trajectory Continues Across the Philippines Fueled by Operational Excellence

Tech-Enabled BPO company rapidly recruiting 3,000 full-time employees to meet growing client demands

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Monday, June 17, 2019

Major Wireless Carrier Names iQor Partner of the Year for Fourth Year in a Row

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is proud to announce that it was named Partner of the Year for its continuous top rankings in customer service and specialty lines of business.

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Thursday, June 13, 2019

iQor Extends Product Lifecycle for Leading Video Broadband Provider, Creates Millions in Savings

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced today that it has achieved record-setting savings, helping its client, a leading video and broadband provider, avoid millions in future costs over its long-time partnership thanks to the company’s product lifecycle solutions.

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Thursday, May 9, 2019

iQor Named #1 in Skillsoft's 2019 Innovation Awards for Ethics and Compliance Training

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions today announced that it is a winner of the Compliance and Ethics Excellence award presented at the Innovation Awards by Skillsoft and SumTotal.

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Thursday, April 4, 2019

iQor Philippines Recognized for Its Commitment to Innovation and Job Creation

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced today that it was a finalist for Most Innovative Company and Best Company Outside of the National Capital Region Award presented at the 13th International ICT Awards – Philippines. iQor was recognized for serving as an inspirational role model

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Thursday, March 14, 2019

iQor Named #1 in Customer Service Leadership Training at 2019 LEAD Awards

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions today announced that it ranked #1 for Best Customer Service Leadership Training, Best Executive Coaching, Best Experienced/Senior Leaders, and Best Use of Classroom and Traditional Training.

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Wednesday, February 27, 2019

iQor Wins Bronze at 2019 Stevie Awards For Sales & Customer Service

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions was presented with a Bronze Stevie® Award in the Customer Service or Call Center Training Practice of the Year category at the 13th annual Stevie Awards for Sales & Customer Service for providing clear career paths to leadership roles for iQorians.

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January 7, 2018

iQor Continues to Grow Across the Philippines at Accelerated Pace

Company announced today its plans to expand its current contact centers and open new sites in 2019 in Clark and Iloilo to meet demand from clients in its growing e-commerce, retail, telecommunications, and revenue recovery verticals.

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December 15, 2018

iQor Dasmarinas Ends 2018 with an Ibiza Holiday Celebration!

Our iQorians in Dasmarinas went all out this Holiday season with an Ibiza themed party. The entire team spent time singing and dancing the night away! Check out the video on our YouTube Channel.

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December 10th, 2018

iQor Talisay Ends 2018 in Style with Annual Holiday Party

We'd like to thank our 1,100 iQorians in Talisay who attended the 2018 Magic Ball at Bacolod's SMX Convention Center. Please check out our video capturing team members enjoying a well-deserved time with family and colleagues. Looking forward to an amazing 2019!

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Saturday, September 29, 2018

iQor Launches Gamification Platform, GameTraQ, to Enhance Customer Service Training

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced today the launch of GameTraQ, its gamification platform and strategy aimed at improving engagement, motivation and productivity for contact center agents.

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September 21, 2018

iQor's 2018 Best of the Best Competition

Best of the Best is our annual continuous improvement challenge to recognize, support, and promote process advancements that are created by our iQorians across the globe. Our employees are demonstrating accomplishments every day that help us better care for our communities, collaborate with our clients, and enhance our company culture.

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August 27, 2018

iQor Expands in Iloilo, Philippines

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced today that it has broken ground in Iloilo, Philippines on construction of its newest contact center. This is iQor’s second location in the Iloilo region to meet demand from clients in its growing e-commerce and retail verticals.

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August 1, 2018

iQor Names Gary Praznik as President & CEO

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, today announced that Gary Praznik will become chief executive officer of the company, effective immediately. Praznik, a 34-year industry veteran who previously served as iQor’s chief operating officer, has held various global leadership roles at iQor.

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July 13, 2018

iQor Receives Honorable Mention for CRM Provider of the Year at 2018 Customer Contact Week Awards

iQor, a global managed services provider embedded in the flow between product, people and services, announced today its Honorable Mention Award for CRM Provider of the Year by Customer Contact Week’s (CCW) 2018 Excellence Awards.

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July 3, 2018

iQor Wins MetroPCS Partner of the Year for Third Year in a Row

iQor, a global managed services provider embedded in the flow between product, people and services, is proud to announce that it was named MetroPCS Partner of the Year for its continuous top rankings in customer service and specialty lines of business.

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June 25, 2018

iQor Wins 2018 Global Sustainability Award

iQor, a global managed services provider embedded in the flow between product, people and services today announced it was awarded the 2018 Global Sustainability Award for Excellence (Corporate Category), by the Telecommunications Industry Association (TIA) at this years’ 2018 Annual Global Sustainability Awards.

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April 27, 2018

iQor Expands in Santa Rosa, Philippines Creating 3,000 Jobs

iQor, a global managed services provider embedded in the flow between product, people and services, celebrated the opening of its new Santa Rosa contact center in Laguna, Philippines with a ribbon-cutting ceremony on Friday, April 27, 2018.

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April 4, 2018

iQor Philippines Brings Home Two Major Wins from International ICT Awards

Best First-Time Nominated Company Award and Best Company of the Year Outside National Capital Region Award presented at the 12th International ICT Awards – Philippines. iQor was recognized for serving as an inspirational role model in the information and communications technology industry, the Philippine business community and internationally.

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March 15, 2018

iQor Wins Bronze Stevie® Award at 2018 Stevie Awards for Sales & Customer Service

iQor was presented with a Bronze Stevie® Award in the Customer Service or Call Center Training Practice of the Year category at the 12th annual Stevie Awards for Sales & Customer Service for dramatically improving retention through its PeaQ Performance Qoaching nomination.

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March 1, 2018

iQor Recognized by HR.com for Training and Leadership Programs

iQor announced that it took home six awards for the company’s training and leadership programs.
Hosted by Hr.com, the Leadership Excellence and Development (LEAD) awards sets out to identify and recognize top organizations’ programs that demonstrate significant achievements in developing their employees and tools.

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January 30, 2018

iQor's CPX360 Survey Finds The Smart Home is Creating Frustrated Consumers

On average, consumers report spending 2.5 hours between self-help and customer support and speak with 3 different people to resolve an issue; 22 percent give up and return the product for a refund.

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January 18, 2018

iQor Clark Philippines Named 2017 Employer of the Year

Global BPO provider crowned Top Employer of the Year for its commitment to local employees and continuous growth in the region.

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October 31, 2017

Meeting Growing Demands, iQor Unveils New Expansions in Philippines

iQor's new facilities in Santa Rosa in Laguna and Bacolod in the Negros Island region will increase the company’s footprint by roughly 100,000 square feet and over 2,000 new jobs, bringing the number of iQor Philippine employees to over 20,000 by the end of the year.

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September 15, 2017

Check Out Our Lastest Employee Celebration!

In recognition of the hard work and dedication of all Philippine iQorians, iQor Talisay held a grand celebration at the District NorthPoint Drop Off Parking Area. Visit our YouTube channel to see the event and other great videos!


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Tuesday, September 5, 2017

iQor Hiring Event in Talisay

iQor Talisay will come out in full force for “iQor Celebrates! Salamat Guid,” an annual Thanksgiving party for employees featuring referral hiring, raffle prizes, free snacks, games and battle of the bands! Join us on Friday, September 15, 2017 at The District Northpoint Ayala Parking Area. Hope to see you there!

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Friday, August 25, 2017

iQor Philippines Hosting JobFest Hiring Event at City Mall in Mandalagan, Bacolod City

Are you ready to Be More with iQor? Join us from 9:30AM - 5:30PM on Wednesday, August 30th, 2017. Enjoy Live Music, Food, Prizes and a New Career! Did you know that there are over 20,000 iQorians in the Philippines spread across 6 provinces and 10 centers. Our growth in the Philippines has been amazing. We hope to see you in Bacolod City!

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November 17, 2016

iQor Expands in the Philippines with Two New Contact Centers

Hiring More Than 2,500 in Iloilo and Bacolod

St. Petersburg, Florida – iQor, a global provider of business process outsourcing and product support services, today announced that it has expanded its service operations in the Philippines with the opening of contact centers in Iloilo, in Western Visayas, and in Bacolod, in the Negros Island Region.

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May 16, 2016

iQor Philippines on Pace for Record Expansion in 2016

Integrated Product Support Model Fuels Demand for Customer Interaction Solutions

St. Petersburg, FL.- iQor, a global provider of integrated customer and product support services, today announced that the company has embarked on a significant expansion initiative that will add over 175,000 square feet of additional contact center space.

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January 26, 2015

iQor Completes Second Expansion of its Contact Center in Dasmarinas, Phillipines

Makes Room to Employ 5,000 in Metro Manila by End of 2015

Dasmariñas, Philippines – iQor, a global provider of customer contact and product support services, today announced that it is adding an additional 65,000 sq. ft. to its Dasmariñas, Philippines contact center. The third floor expansion will triple the call center’s size.

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January 10, 2015

iQor's Philippines Customer Contact Centers Deliver High Quality

Why the Philippines? Find out why Philippines is the call center capital of the world.

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