When did you get your start at iQor?
“I started in iQor’s India center when it opened and led the implementation of its dialer system. From 2008 to 2013, I moved between iQor’s headquarters and India to lead various software development projects and lead iQor India’s expansion efforts. In 2013, I settled back in New York where I led customer integration, vendor management and security management. I am now iQor’s Director of Information Security and Governance.”
What do you believe sets us apart?
“Clients are more than clients. We see them as a true partner and ourselves as an extension of their brand. This filters throughout our entire operations and front-line support teams where we create a unified client-branding environment and culture so there’s alignment from client to agents to customers.”
“iQor has given me tremendous flexibility and growth opportunities throughout my entire career.”– Anupam Verma
What do you love most about working at iQor?
“iQor has given me tremendous flexibility and growth opportunities throughout my entire career. The company values unique skill sets and helps you find or even create the perfect role. All you have to do it ask.”
How do we make our clients’ customer experiences so successful?
“iQor’s level of engagement with our clients is truly exceptional. From customer integration, onboarding, to managing the lifetime of the partnership, there is a continuous flow of information and communication to our clients which allows us to work as one cohesive unit.”
Bonus fun fact
Anupam is a tech enthusiast and has collected over 80 devices and gadgets.